Last updated: March 20, 2026
When you submit an inquiry through our website, we collect the following information: your name, company name, email address, phone number, country, and any project details you voluntarily provide. We also collect standard web analytics data including IP address, browser type, and pages visited.
We use your personal information solely for the following purposes: responding to your product inquiries and quotation requests, providing technical support and lifting plan consultations, sending relevant product information when you have opted in, and improving our website and services.
Potain does not sell, rent, or trade your personal information to third parties. We may share your information with authorized Potain dealers and service partners in your region solely for the purpose of responding to your inquiry. All partners are bound by confidentiality agreements.
We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure server infrastructure, and restricted access controls for personnel handling customer data.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically for a period of three years from your last interaction with us, unless a longer retention period is required by law.
You have the right to access, correct, or delete your personal information at any time. You may also request that we restrict processing of your data or export your data in a portable format. To exercise these rights, contact us at [email protected].
Our Site uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the Site.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
For privacy-related questions or requests, contact us at our contact page or email [email protected].